On 27/04/2018 21:58, C wrote:
On Friday, 27 April 2018 21:56:08 UTC+1, C wrote:
That's been kept very quiet.

And the new TfL ticket machines can't give refunds on old Oysters. And don't forget the deposit for the original purchase of an old Oyster. These are not refunded either.

WTFs going on?

Aha ...

https://tfl.gov.uk/fares-and-payment...n-oyster-cards

The instructions don't make any sense at all to me. It seems you can apply on-line for a new card to be posted to you, which takes a couple of weeks. It isn't clear whether you can continue to use the old one while you are waiting for it - a rather important point I'd have thought. Then it says

Start using your new Oyster card to travel. After 30 minutes, the pay as you go credit and/or season ticket you transferred will be loaded onto your card when you touch in or out as part of a journey

If the value hasn't been transferred to the new card before you start using it, it will surely have a zero balance, so it won't work on entry will it? So how can you then wait the 30 minutes during your journey to get the balance automatically transferred? When you are away from any touch-in points - how can this possibly work?

It also says (a deal-breaker for me) that it you already have a National Rail discount on your old card you will need to get it set up again on the new one. That can take an awful lot of time as it's only done by suitably clued-up member of their roving staff at an underground station.


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Clive Page