On 27/07/2018 17:28, David Cantrell wrote:
On Thu, Jul 26, 2018 at 04:39:19PM +0100, tim... wrote:


wrote in message
...
I was at Gatwick Aiport on Monday 23rd July and went to use my Oyster to
take the train home. I have a Zone 1-3 annual travelcard on it, plus auto
top up enabled. My balance on auto top up is ??13.55.

When I touched my Oyster on the reader, it wouldn't let me through and
said "please top up". I tried a number of gates and still got this
message, so I ended up having to use a contactless debit card.

Does anyone know why this would have happened? Do you need more than ??13
on the card to get through the gate at Gatwick?

https://tfl.gov.uk/campaign/rail-tra...on-this-page-3

"Travelling to London from Gatwick Airport"

seems that peak time, the answer is yes

Given that you've got auto-topup enabled surely it should Just Work and
do an auto-topup if you've not got enough on the card!


When I had an Oyster with auto top-up it acted only when the balance was
below £10.

--
Robin
reply-to address is (intended to be) valid