Jonathan Morris wrote:
Peter Lawrence wrote:
On the contrary, I would expect that the franchise requires FCC is
required to honour all season tickets issued by Thameslink and the
related conditions.

From what I've seen and heard, Wagn (and likely Thameslink) season
ticket holders are still bound to the original NatExp/GoVia terms &
conditions. Only when I renew my ticket in December will I be a
'proper' FCC customer.

Having just checked the "Void Days" table, it would seem that the only
days owing for the "Thameslink North" service group in the past 13 four
week periods are as follows:

2005-08-01, 2005-11-09, 2005-11-11 (PM Peak Only), 2006-04-21

Total: 3.5 days

Along with a 5% Punctuality discount for the first renewal of monthly or
longer season tickets issued before 2006-04-01 (when FCC took over the
franchise).

The OP doesn't mention what period season ticket she has, so I can't be
certain whether she can still claim any of those "void" days. That is
something she'd need to enquire of her local Ticket Office.

Cheers,

Barry