On 19 Oct, 22:18, "Paul Scott" wrote:
"MIG" wrote in message

...

Whatever else, it has also fuct up the capping, because I used a bus
this evening and was charged the full amount.

AIUI from previous discussions it will, because any unresolved journeys are
ignored for the capping calculation - so if you add up just your problem
free journeys you mightn't get near the cap?

Paul S

I spose that depends on which journeys were trouble-free. As far as I
was concerned, I was £1 short of the cap, but if it's now gone back
and taken the whole journey as wrong, it's possible.

Why on earth the system would be programmed to combine good journeys
but have no way of cancelling the process if the result is in error, I
just can't understand.

Given that punters have to pay for minor negligence, I can't
understand why this major negligence doesn't result in a Maximum
Refund (© me).

And I'm still not convinced that it was long enough to time out.