Kings Cross to Moorgate - misleading reproting.
Just looking at my wife's travel record ( with her permission! ) for travel one week ago,
???? - 13:32 [no touch in] to Moorgate £2.50 charge 13:20 - ???? Kings Cross (Pic, Victoria lines ) to [no touch out ] £4.40 charge First I though she had been charged £6.90 from KX to Moorgate, so punted off a query to TLF but then realised the £2.50 charge was actually a credit and the fare was correct - very confusing.....but why was the KX-moorgate journey not reported correctly, is it because she took the northern line instead of the circle? |
Kings Cross to Moorgate - misleading reproting.
On Aug 30, 6:36*pm, blanik wrote: Just looking at my wife's travel record ( with her permission! ) for travel one week ago, ???? - 13:32 [no touch in] to Moorgate £2.50 charge 13:20 - ???? Kings Cross (Pic, Victoria lines ) to [no touch out ] £4.40 charge First I though she had been charged £6.90 from KX to Moorgate, so punted off a query to TLF but then realised the £2.50 charge was actually a credit and the fare was correct - *very confusing.....but why was the KX-moorgate journey not reported correctly, is it because she took the northern line instead of the circle? What were the other journeys that your wife made just before / after the KX to Moorgate journey? I'm guessing she may have arrived at KX from a zone 6 National Rail station - is that right? (That'd explain the £4.40 fare, which matches the off-peak through TfL+NR zones 1-6 fare.) The online journey history facility is sometimes somewhat patchy, and fails to show things properly (except the current balance on the card which is normally pretty much up to date as of the previous day, allowing for any bus journeys which might take longer to feed into the system). If she were to check the journey history on screen at a London Underground ticket machine then it should be complete - alas this facility isn't offered on Oyster-compatible National Rail ticket machines, which is annoying. |
Kings Cross to Moorgate - misleading reproting.
"blanik" wrote in message
... Just looking at my wife's travel record ( with her permission! ) for travel one week ago, ???? - 13:32 [no touch in] to Moorgate £2.50 charge 13:20 - ???? Kings Cross (Pic, Victoria lines ) to [no touch out ] £4.40 charge First I though she had been charged £6.90 from KX to Moorgate, so punted off a query to TLF but then realised the £2.50 charge was actually a credit and the fare was correct - very confusing.....but why was the KX-moorgate journey not reported correctly, is it because she took the northern line instead of the circle? This seems to be a glitch which is being sorted, according to the explanation of the new journey history on Mike Whitaker's independent Oyster explanation, he http://www.oyster-rail.org.uk/2011/0...with-pictures/ Your scenario seems to be that shown on the third example for Sat 13th... Paul S |
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