London Banter

London Banter (https://www.londonbanter.co.uk/forum.php)
-   London Transport (https://www.londonbanter.co.uk/london-transport/)
-   -   TfL e-mail service announcements (https://www.londonbanter.co.uk/london-transport/13873-tfl-e-mail-service-announcements.html)

Graham Harrison[_2_] May 22nd 14 11:10 PM

TfL e-mail service announcements
 
Living outside London and using my Oyster card very infrequently I
occasionally get e-mail announcements but only about major things like
strikes. If I travelled more frequently would I get more announcements and
would they be tailored to my regular travel pattern (assuming I had one).?


Recliner[_2_] May 22nd 14 11:23 PM

TfL e-mail service announcements
 
"Graham Harrison" wrote:
Living outside London and using my Oyster card very infrequently I
occasionally get e-mail announcements but only about major things like
strikes. If I travelled more frequently would I get more announcements
and would they be tailored to my regular travel pattern (assuming I had one).?


Only if you sign up for them. It doesn't auto-detect your travel patterns.

Graham Harrison[_2_] May 24th 14 03:52 PM

TfL e-mail service announcements
 

"Paul Corfield" wrote in message
...
On Fri, 23 May 2014 00:10:01 +0100, "Graham Harrison"
wrote:

Living outside London and using my Oyster card very infrequently I
occasionally get e-mail announcements but only about major things like
strikes. If I travelled more frequently would I get more announcements
and
would they be tailored to my regular travel pattern (assuming I had one).?


IME yes. I have certainly had E mails about bus services and the tube
/ DLR / Overground in areas where I have used the services. TfL do
look at Oyster card usage to tailor their customer communication.

--
Paul C


You seem to be at odds with Recliner


Graham Harrison[_2_] May 24th 14 03:53 PM

TfL e-mail service announcements
 

"Recliner" wrote in message
...
"Graham Harrison" wrote:
Living outside London and using my Oyster card very infrequently I
occasionally get e-mail announcements but only about major things like
strikes. If I travelled more frequently would I get more announcements
and would they be tailored to my regular travel pattern (assuming I had
one).?


Only if you sign up for them. It doesn't auto-detect your travel patterns.



You seem to be at odds with Paul C


Recliner[_2_] May 24th 14 03:58 PM

TfL e-mail service announcements
 
"Graham Harrison" wrote:
"Recliner" wrote in message
...
"Graham Harrison" wrote:
Living outside London and using my Oyster card very infrequently I
occasionally get e-mail announcements but only about major things like
strikes. If I travelled more frequently would I get more announcements
and would they be tailored to my regular travel pattern (assuming I had one).?


Only if you sign up for them. It doesn't auto-detect your travel patterns.



You seem to be at odds with Paul C


I'm sure Paul knows better than me. But I don't seem to get any emails
other than on subjects I've asked for, or general London-wide
announcements.

Peter Smyth[_2_] May 24th 14 04:37 PM

TfL e-mail service announcements
 
Recliner wrote:

"Graham Harrison" wrote:
"Recliner" wrote in message

rnet.com...
"Graham Harrison" wrote:
Living outside London and using my Oyster card very infrequently I
occasionally get e-mail announcements but only about major things

like strikes. If I travelled more frequently would I get more
announcements and would they be tailored to my regular travel
pattern (assuming I had one).?
Only if you sign up for them. It doesn't auto-detect your travel

patterns.


You seem to be at odds with Paul C


I'm sure Paul knows better than me. But I don't seem to get any emails
other than on subjects I've asked for, or general London-wide
announcements.


Most emails are generic, but I have received a few about local bus
routes I use that presumably were not sent to the whole of London.

Peter Smyth

Arthur Figgis May 24th 14 05:16 PM

TfL e-mail service announcements
 
On 23/05/2014 00:10, Graham Harrison wrote:
Living outside London and using my Oyster card very infrequently I
occasionally get e-mail announcements but only about major things like
strikes. If I travelled more frequently would I get more announcements
and would they be tailored to my regular travel pattern (assuming I had
one).?


Mine seem to be. They seem to know I use trams and local buses.

Maybe THEY are watching me...

--
Arthur Figgis Surrey, UK

Graham Harrison[_2_] May 25th 14 07:23 AM

TfL e-mail service announcements
 

"Paul Corfield" wrote in message
...
On Sat, 24 May 2014 10:58:24 -0500, Recliner
wrote:

"Graham Harrison" wrote:
"Recliner" wrote in message
...
"Graham Harrison" wrote:
Living outside London and using my Oyster card very infrequently I
occasionally get e-mail announcements but only about major things like
strikes. If I travelled more frequently would I get more
announcements
and would they be tailored to my regular travel pattern (assuming I
had one).?

Only if you sign up for them. It doesn't auto-detect your travel
patterns.


You seem to be at odds with Paul C


I'm sure Paul knows better than me. But I don't seem to get any emails
other than on subjects I've asked for, or general London-wide
announcements.


This isn't about knowledge of TfL systems but just what I've
experienced. The vast majority of E mails from TfL are generic
(strikes or general info about an initiative) but some are clearly a
bit more focused because some analysis has been done to identify usage
against an Oyster card number and the name / E mail held on the Oyster
account.

I think I've read somewhere that TfL do some fairly basic checks on
Oyster usage patterns by mode / line / route number to help target
their E mail comms. Once they establish the new "TfL account"
concept then I suspect the themes (and volume) of communication will
expand somewhat for those who also cycle hire or pay the congestion
charge as well as use buses or the tube.

I would not be at all surprised if people have different experiences
of E Mail contact by TfL so there's little point in Mr Harrison trying
to suggest that I or anyone else are right or wrong.

--
Paul C


I wasn't trying to be deliberately provocative.



All times are GMT. The time now is 02:03 PM.

Powered by vBulletin®
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2006 LondonBanter.co.uk