London Transport (uk.transport.london) Discussion of all forms of transport in London.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1   Report Post  
Old August 27th 03, 12:00 PM posted to uk.transport.london
external usenet poster
 
First recorded activity at LondonBanter: Jul 2003
Posts: 6
Default Ticketing Issues Update

Hi All,

As some of you may remember, I had an issue with Thameslink on the
availbalility of tickets for a journey to Margate. It ended up with me
paying more then the ticket price on tube fares etc etc.... (Original
Post Subject: Ticketing Issues)

I wrote a letter to Thameslink and here is the reply:

------------------------------

Thank you for your letter of 17 July.

I was sorry to learn of the predicament you found yourself in recently
through a lack of appropriate ticketing facilities. Fortunately, this
is quite a rare occurrence, but I am nevertheless as disappointed as
you are with the lack of alternative arrangements on offer to you at
the time.

For future reference and to hopefully avoid any similar occurrence,
you can either purchase your ticket in advance or purchase a ticket
into London and alight to purchase another ticket to your destination.
Naturally, my latter suggestion is very inconvenient but as we operate
a Penalty Fare policy, I would not wish for you to encounter any
difficulties.

That said, if you do manage to obtain a permit to travel or happen to
have not purchased a ticket from the station of origin, then those
difficulties should easily be checked out by phone from a Revenue
Protection inspector to avoid the issue of a Penalty Fare.

Thank you for bringing this matter to my attention.

------------------------------------

Also enclosed was £10.00 rail vouchers.

I was happy with the reponse, though I do think that such affairs
should be more widely advertised at the stations.

Best Wishes,
LEWIS

---
This message has come to an end.
Please exit to your left.

*UK Dark Ride and UK Theme Park Trip Reports*
http://www.lewstube.fsnet.co.uk

Remove my clothing to reply.

Reply
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Southern East Croydon to Milton Keynes service issues Paul Scott London Transport 28 January 21st 09 10:48 PM
Southern East Croydon to Milton Keynes service issues Paul Weaver London Transport 4 October 7th 08 10:13 PM
Southern East Croydon to Milton Keynes service issues Andy London Transport 1 October 7th 08 06:02 PM
Transport Payments with RFID Guide,RFID and Environmental Issues, Wal-Mart and RFID: A Case Study [email protected] London Transport 0 July 30th 06 11:19 PM
Current Issues Article Archive [AF] Abdulhafid London Transport 0 October 12th 03 02:32 PM


All times are GMT. The time now is 09:18 AM.

Powered by vBulletin®
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 London Banter.
The comments are property of their posters.
 

About Us

"It's about London Transport"

 

Copyright © 2017