On 3 Feb, 20:29, Graeme wrote:
In message
* * * * * MIG wrote:



On 3 Feb, 12:02, Graeme wrote:
[snip]
The person you handed it too was probably not in a position to know what
would happen next.

But they were in a position to make sure that something did.

Not necessarily, they just put it in the system and let that take care of it.


Maybe so, but that would ensure that no information got back to the
punter before they'd bought another card. Effectively the same as
binning the original. Time was of the essence.

That was why I phoned immediately on finding it, in the hope that
necessary messages could get through. I niaively thought that by
calling the helpline and giving the serial number, I could save the
punter a lot of hassle.

The helpline declined to do anything, and just told me to hand it in.
This was going to be the next day, plus whatever time it took to go
through the system.