On 3 Feb, 21:46, Graeme wrote:
In message
* * * * * MIG wrote:





On 3 Feb, 20:29, Graeme wrote:
In message
* * *
* * MIG wrote:

On 3 Feb, 12:02, Graeme wrote:
[snip]
The person you handed it too was probably not in a position to know
what would happen next.

But they were in a position to make sure that something did.

Not necessarily, they just put it in the system and let that take care of
it.

Maybe so, but that would ensure that no information got back to the punter
before they'd bought another card. *Effectively the same as binning the
original. *Time was of the essence.

How do you propose they did that?

Well, if one registers a card, presumably one provides contact
details. This was why my first thought was to establish if it was
registered and provide the details so that the punter could be
contacted.




That was why I phoned immediately on finding it, in the hope that
necessary messages could get through. *I niaively thought that by
calling the helpline and giving the serial number, I could save the
punter a lot of hassle.

Hadn't realised that you'd phoned in, no wonder the woman reiterated that you
shouldn't use it. *Without the actual card I suspect there is nothing they
can do.


I phoned immediately, and spoke to a man as it happened, and
established that it was a registered card. He didn't seem to be too
concerned about me using it, but didn't offer to do anything with the
details and told me to hand it in.

Then the next day I handed it to a woman in a travel information
office. She did make a point of saying that I couldn't use it, which
I hadn't suggested doing.



The helpline declined to do anything, and just told me to hand it in.
This was going to be the next day, plus whatever time it took to go
through the system.

That's the way it works, obviously.

--
Graeme Wall

This address not read, substitute trains for rail
Transport Miscellany at www.greywall.demon.co.uk/rail
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