On Feb 12, 1:50*pm, "Recliner" wrote:

"Tim Fardell" wrote:

On Fri, 12 Feb 2010, Recliner wrote:

"Tim Fardell" wrote:
Twice now I have touched-out at Kings Cross St Pancras station on my
way to St Pancras International train station. On both occasions,
the "Exit" has not been recorded on my Oyster account, and I have
been overcharged.

I know I touched out, because I managed to get through the barriers,
so how come it didn't register?

Another OSI query?

Don't know. My Oyster journey was ending at Kings Cross tube. Onward
journey was via Rail with a traditional paper ticket.

I touched out of the Tube station on Oyster, but did not actually
exit to the outside world.

Ah, OSI shouldn't come into effect, unless your Oyster card was detected
when you entered the rail platform.

How do you know your Tube station exit wasn't picked up? *The on-line
Web pages aften have gaps, but ticket machines will show you the full
history. So, even though the history shown online may be incomplete, you
won't necessarily have been overcharged.

Agreed. I haven't yet come across a case of a gate opening when an
Oyster card is presented without the touch-in or touch-out
registering.

(I have seen someone unwittingly walk through on someone else's ticket
- she was a teenager and her card didn't work because she didn't have
enough PAYG credit (I saw the error code) - but the in-a-world-of-her-
own elderly pensioner lady behind her continued shuffling forward
oblivious to this, touched-in with her Freedom Pass and let the
youngster through. The girl seemed completely unaware that this had
happened and happily passed through the gate, the pensioner meanwhile
was nonplussed as to why her pass wasn't working. I told the guy on
the gateline what had happened he shouted after the girl but she was
in iPod mode, the pensioner still remained nonplussed after having it
explained to her. The girl presumably had some trouble at the other
end.)