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Old February 21st 10, 11:14 AM posted to uk.transport.london
MIG MIG is offline
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First recorded activity at LondonBanter: Jun 2004
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Default Overcharged on Oyster?

On 21 Feb, 09:59, Tom Barry wrote:
Mizter T wrote:

£3.20 is the combined peak NR+LU fare for a zones 1&2 journey - I
would contend that regardless of the fact you didn't travel on NR in
the end, the system regarded your exit from Waterloo NR and entry at
Waterloo LU as an out-of-station interchange, and therefore your
journey from Waterloo to Turnham Green was regarded as the
continuation of an existing journey (i.e. the LU part of an NR+LU
journey) and you were charged as such.


The Waterloo NR exit gate did show '£5.00' on touching out, which is
presumably to deter the quick double tapper fraternity. *As for £3.20
being Z1-Z2 NR/TfL, that's the peak fare - off-peak is £2.80 and in any
case there's apparently no fare between Waterloo NR and Turnham Green*.
* It's more likely to be the £5.00 maximum charge for the double tap
minus £1.80 because I only had £3.20 remaining to my Z1-Z3


I doubt it, because anything unresolved wouldn't count towards the
cap, and you'd continue to be charged up to the cap for the remainder
of journeys.

I think that it is the combined LU/NR fare of £3.20 that I suggested,
which Mizter T explains could be triggered by touching at Waterloo NR,
even though you didn't travel.



* I also dare say that entering and then exiting at Waterloo does incur
* a charge even if one doesn't travel

Speaking without my Oyster PAYG geek hat on, Joe Public would expect
that the system would consider that 'travelling by tube from Waterloo'
and 'travelling by train from Waterloo' would be treated the same -
there was no intent to defraud or cheat the system, so there's no
justification for the system penalising me £1.40.


It doesn't though, like it or not.



Tom

* You might try Waterloo-Vauxhall-Victoria-Turnham Green or
Waterloo-Richmond-Turnham Green and see where that gets you. *Former
should be £2.80, latter should be £3.40, an odd case where touching the
pink validator would see you charged more. *I suspect for that reason
(and because the ticket clerk mentioned pink validators) that the system
might always assume you'd gone via Z4 and charge you £3.40, which in my
case would get rounded down to £3.20. *What's needed is to treat the
touch-in at Waterloo LU as a pink validator, really, plus an end to the
stupid differential farescales.