On Mar 2, 12:44*am, wrote:

In article , (Clive Page)
wrote:

Fortunately I was able to do it on a Saturday when I *think* it is
charged by BT at zero. *If when I get my next bill I find something
different, I shall be really annoyed.

0845 is included in BT bundles now. Mine is 24/7 for calls up to an hour
but the basic option is weekends only. I can imagine some calls to the
helpdesk could go over an hour but not too often.

The poor people who are really buggered by the shutting of the 020 7227
xxxx number are mobile users.

Don't call the helpdesk - contact them via the secure web form here
(select Make a complaint -- Oyster etc):
http://www.tfl.gov.uk/helpandcontact

Also worth leaving it a few days to see if any problem is identified
and a refund automatically issued.