London Banter - View Single Post

[email protected] · March 2nd 10, 04:26 PM posted to uk.transport.london

In article
,
(Mizter T) wrote:

On Mar 2, 12:44*am, wrote:

In article ,
(Clive Page) wrote:

Fortunately I was able to do it on a Saturday when I *think* it is
charged by BT at zero. *If when I get my next bill I find something
different, I shall be really annoyed.

0845 is included in BT bundles now. Mine is 24/7 for calls up to an
hour but the basic option is weekends only. I can imagine some calls
to the helpdesk could go over an hour but not too often.

The poor people who are really buggered by the shutting of the
020 7227 xxxx number are mobile users.

Don't call the helpdesk - contact them via the secure web form here
(select Make a complaint -- Oyster etc):
http://www.tfl.gov.uk/helpandcontact

Also worth leaving it a few days to see if any problem is identified
and a refund automatically issued.

Not when you're trying to log on to your Oyster account, follow the
forgotten username link and get to a screen saying it can't recognise you
from your details and to ring the helpline.

--
Colin Rosenstiel