Kat typed


I can't say I find it particularly confusing, mostly because we have
brilliant ticket office staff who take the time to explain new
procedures to me even though I don't have the training for their work.
I always try to get good up-to-date information from them, from the
helpline and from just about anywhere available to me, before I post
anything.

I just wish I could say that for my local ticket staff...

--
Helen D. Vecht:
Edgware.