On Fri, 9 Jan 2004 13:36:20 -0000, "Ben and Michiyo"
wrote:

You should only swipe once for going in and once going out. If you can not
make sure you are only charged for one journey and if not ring the
oystercard helpline to be refunded.


That isn't possible though. You have to swipe in as you enter the DLR
(or you could get caught for not having a valid ticket); the
instructions say you should swipe out as you leae the DLR; and then
you must swipe in as you get on the tube (to open the gates).

It shouldn't be the cardholders resposibility to phone up to get
refunded.

The process of Station evacuation has not been resolved and staff have yet
to be informed what to do.

Another flaw in the "charge full fare" policy? I don't know how they
could do it without charging some people incorrectly if they don't
swipe in and out (if they had closed gates at al stations and no
"holes" it would be OK) but is charging the maximum fare a fair way to
do it - *very* few people would actually make a journey on prepay
which would actually cost the maximum fare so maybe it would be better
to charge a more typical fare?