"Robin Smith" wrote in message
m...
Was delayed on the tube and picked up a Customer Charter form. It
does not seem to be set up for Oyster Card details.

I put a photocopy of my receipt in with the claim. Have I missed the
right form, or is there another way?

Use section 2, cross out National Rail and put Oystercard. Enter your
Oystercard as the ticket number.

Details on www.oystercard.co.uk