On 14 May, 16:06, "Dr. Sunil" wrote:
On 6 May, 19:13, "Dr. Sunil" wrote:



On May 6, 6:10*pm, Martin Smith wrote:

On 06/05/2010 11:44, Clive Page wrote:

I made a small diversion on a journey yesterday and used the East London
Line from New Cross Gate to Whitechapel.

At other stations south of New Cross Gate, e.g. Brockley, were marked
with London Overground branding, even though they don't yet have the
trains. But at New Cross Gate, even though it does have the trains,
there were no signs evident at all. Having arrived on the slow up
platform I assumed that I had to go up the steps to the main station
level, but then there was no indication at all of ELL/Overground
services. The next departure was (I later found out) in 10 minutes, but
did not show on the main departures board. A helpful man at the ticket
gates told me to go to Platform 1. On platform 1 there was a new ELL
train but no indication of destination on the platform, or on the train
itself. Boarding passengers mostly asked those on the train whether it
was going to Dalston.

Indeed the signage at New Cross Gate is rather lacking and there is some
lack of communication too. I used it for the first time a couple of days
ago,
only as far as Canada Water, on my return journey about 3.30 pm I got up
to the platform at Canada Water, a New Cross was due in and arrived, the New
Cross Gate was ticking down on the indicator, and some minutes late it came
through out of service, no announcements though. After another New Cross
arrived
some minutes late with yet another New Cross Gate apparently 2 minutes
behind it
I asked the only member of staff in sight whether it was worth waiting,
he said
there had been disruption and that the approaching one was the first to
the Gate
for 3 hours. Well, it came in and was ok, but the lack of announcements was
really a bit slack.
Presumably when the through services are running the up services will use
platform 5 and the flyover.

About 9 minutes later, i.e. about a minute before departure, the
on-train signs lit up showing Dalston. It's good that they leave the
waiting train open for passengers to board and get a seat, but not good
that their passenger information systems are so completely useless.

Several of the refurbished stations have nice murals or reproductions of
old photos on the walls - when I have more time I might be inclined to
get off and study them.

I changed to the District Line at Whitechapel - the signs directing you
to the platforms for the east and westbound services are ok, but once on
the appropriate platform the was no indication of which platform face
the next train would leave from, or whether District or Hammersmith
line. The platform had what I think was one of the old-style blinds with
cut-outs of destinations over a set of fluorescent tubes (don't know
that they are called). Whatever it was it didn't function, and I checked
both sides. Fortunately a train came in with Richmond on the front.
Nothing on the destination board throughout, no audible announcements at
any time.

Whitechapel has always been like that, but as a general rule the westbound
trains always use the 2 platforms nearest the booking hall, sorry I cannot
remember the numbering right now, that is the subway on the left downstairs.
But getting the H & C can be very chancy, like NXG lack of decent signage
and information, but did you notice the old unused sign over the stairs
saying Metropolitan Line...

Now that Whitechapel is again a fairly important interchange station,
it's about time TfL put in working destination boards.

--
Martin

replies to newsgroup only please.

There is one solitary Overground sign at New Cross Gate:

http://commons.wikimedia.org/wiki/Fi...tation_signage...

I didn't notice new signs at Brockley - did you mean Honor Oak Park?
Also seen them at Sydenham, Penge West and Anerley.

They now seem to have appeared at Brockley, but not at Forest Hill.

Also the New Cross Gate signs have changed to the standard type seen
at stations south of the

http://commons.wikimedia.org/wiki/Fi...tn_signage_201...

Forest Hill seems to be the only station lacking Overground platform
signage.