On 25 May, 14:30, Mizter T wrote:

Few thoughts - I dunno if you did this journey before or after the new
coach station building at Heathrow, which opened a few years ago...
http://www.flickr.com/photos/35232445@N03/3784081917/
http://www.flickr.com/photos/35232445@N03/3363297672/
http://www.flickr.com/photos/n0s0ap/515877109/

Hardly paradise, but not sure it's the end of the world either.

It's an interesting building - it appears to have an inflatable roof.

I have had some poor experiences with the staff, though - the
dispatchers I have encountered seem ignorant and rude. This contrasts
to Gatwick, where I have had excellent service from the NEx staff.

Neil