On 10 July, 00:58, Neil Williams
wrote:
On Fri, 9 Jul 2010 11:09:59 +0100, "Peter Masson"

wrote:
If the peak congestion is intolerable, the only quick fix I can POthink of is
to instigate a one-way system to and from platforms 13 - 16. One way via
platform 12 and the other way via the bridge. There would be people for whom
this would be inconvenient. It might also be possible to have the whole of
the bridge within the gated area, with gates removed from the bridge and put
at the foot of the stairs on platforms 1 and 6 - 9.

This was my proposal, pretty much, though that other exit is an issue.
The easier short-term one, as practiced by LM, is just to open the
barriers in the peaks and use them off-peak only, taking the very
slight revenue hit in favour of good customer service and hI safety
management.

The disused bridge to 13-14 may well be of use here -

Indeed, otherwise you would still have the over-crowding on the stairs
to/from platforms 15/16; which are woefully inadequete for bi-
directional passenger flows.

The problem with restricting it to one direction-only during the peaks
is that the queues often build up right back to the barriers and this
in turn slows down everyone coming up the stairs, in short it must be
a nightmare to manage, especially when there is
A) disruption to tfl services
B) disruption to fgw services
C) passengers with tickets that don't work the barriers properly

Any of the above, and it's really not pleasant, surprise surprise!

Hopefully, the plan in the long term will be either an extra bridge,
or widening of existing infrastructure and an extra set of stairs; no
idea if that's the official plan tho.