On 12 Aug, 10:33, wrote:
On Thu, 12 Aug 2010 01:45:58 -0700 (PDT)

Paul wrote:
Having used the T&W metro and struggled to get the damn ticket machine to
accept my money I can state thats its a pain in the bloody arse not to ha=
ve
a ticket office available. I imagine the same goes for a lot of unmanned
stations on the DLR.

B2003

But on London Underground the station would always be staffed, and the
station staff could help anyone who is having trouble using the ticket
machines, and as I said earlier, make sure that they are in working
order and adequately stocked with change.

Well it depends where the staff are. If they're standing near the ticket
machine then sure. If they're down on the platform then what are you
supposed to do? Shout loudly? Jump over the barriers to go and get them?

B2003

In my experience, the number of staff required to help huge queues of
people who are having trouble with ticket machines (not understanding
tickets/Oyster, not taking cash/cards etc etc) is considerably more
than would be required to open the ticket office.