A new route U5 was introduced on Saturday, from Uxbridge to Hayes, replacing
part of the U1, which is now diverted to Hillingdon Hospital.

There was nothing about this in the local press, no leaflets were
distributed to local homes, and the bus maps displayed at Uxbridge do not
reflect these changes. The TFL journey planner doesn't know about this
either.

Of course, the travel information office at Uxbridge bus station was closed
months ago.