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Old October 25th 10, 09:20 PM posted to uk.transport.london,misc.transport.urban-transit
Mizter T Mizter T is offline
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First recorded activity at LondonBanter: May 2005
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Default ABBey 1234 (020 7222 1234) enquiry number is no more


On Oct 25, 9:09*pm, 1506 wrote:

On Oct 25, 12:45*am, "Mizter T" wrote:

http://www.tfl.gov.uk/contact/13879.aspx


From today one can no longer dial a London number to get London travel
information, one has to dial the new 0843 222 1234 number - 0843 numbers of
course cost more, from a BT line that's 5p a minute (plus a "call set up
fee" aka connection fee of 10.9p), but the real sting is for those who call
from mobiles - e.g. from an O2 contract phone it will cost 20p/min, or an O2
PAYG phone it'll cost 25p/min. And UIVMM the 0843 number range is not
included within any inclusive allowances offered by any landline telco (BT,
Virgin, Talk Talk etc), let alone any offered by a mobile provider.


A regressive step, IMHO. One trusts that TfL will retain ownership of ABBey
1234 nonetheless (you never know, it could be put back into use in the
future). As of this morning if you call the 7222 1234 number you'll hear a
recorded message directing you to dial the new 0843 number.


Agreed on all points. *The new automated system could just as easily
been implemented on the old, 020-7222 1234, number.


Except that wouldn't have resulted in any revenue, whilst with the
0843 number, TfL gets a cut of the monies.