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Old November 24th 10, 11:11 PM posted to uk.transport.london,uk.railway
MIG MIG is offline
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First recorded activity at LondonBanter: Jun 2004
Posts: 3,154
Default Well, you can't say Thatcher hasn't changed some things

Sorry for the obscure heading, but I couldn't help thinking of the
Secret Policeman version of the Parrot Sketch where John Cleese gets
his money back.

I've just received a cheque for £2.40 from London & South Eastern
Railway Limited.

No letter with it, but it must surely be a refund of the £2.40 I paid
towards the penalty fare that was wrongly issued following Oyster
overcharging and non-capping as a result of OSI timeout.

I would have thought it was almost inconceivable that one would get
back any money paid towards a penalty fare, even if the "appeal" got
one off the escalating administration charges.

This has actually required joined-up thinking, whereby IPFAS would
have had to pass details back to SET for the latter to issue the
cheque, since I was only just about to get round to writing to them
direct if I heard nothing, (I did spell out the situation and need
for a refund very clearly in my letter to IPFAS.)

On the other hand, I've had no actual letter or other information from
either IPFAS or SET, so just left to deduce the outcome.

But anyway, what is the world coming to? I think that there must be a
very strong political will for Oyster to succeed on NR for this kind
of thing to work out.