On Jan 19, 4:17*pm, "Robin" wrote:
Anyone know if Oyster have stopped showing (some) top-ups in journey
history please?

I usually top up at a local shop. *But the £5 I added a few days ago is
not shown. *The balance is correct. But the entries jump from one
journey to the next. *That is:

* * * 11/01/11 15:50 Bus 55 *Entry - £1.30 *£6.90
* * *13:39 Bus 26 *Entry £1.30 *£8.20
* * * 04/01/11 15:11 Bus 425 *Entry - £1.30 *£4.50

On the basis of previous experience I'd expected a line in between 4 and
11 January

10/01/11 * * * * * * * * *14:25 * * * * * *Bus
Top-up * * * * * * * * * * * *£5.00 * * * * * * * £9.50


The online journey history can be rather slow to update, though the
balance it shows is always accurate (allowing for the 48 hour delay).
I dunno how often the kit at 'Oyster ticket stops' aka local shops
'phones home' and does a reconciliation - I thought it was more or
less every night, but perhaps it's a bit less often (e.g. every other
night), and it's always possible that there's some sort of problem
with the phone line that's preventing this reconciliation from
happening. But maybe the issue is at the central database end, and
details of top-up transactions are taking their time to reach the
relevant account entries. Or else the online journey history is just
being a bit rubbish in accessing the central database or something -
seems to happen a bit too often. Maybe it'll never appear...