London Banter - View Single Post

[email protected] · February 8th 11, 07:57 AM posted to uk.transport.london

In article
,
(Mizter T) wrote:

On Feb 8, 12:25*am, wrote:

In article
,
(Mizter T) wrote:
[snip]
I'd agree with the broad notion that the Western (SSL, Met/Circle)
ticket hall is kinda in/under St Pancras station, situated as it is
in the old undercroft, but that doesn't mean the Underground station
is named simply 'St Pancras'.

I note your pick-up location is "St Pancras (National Rail)" - where
'National Rail' is specified in the name of the location, then that
means it's the NR gateline as opposed to the LU one.

I don't think the different LUL gatelines are distinguished for the
purpose of picking up credit. When I had to pick up some credit at the
Cross recently they told me it didn't matter where I entered the tube.
I have a feeling that in the end I exited there rather than entering
but still got my credit.

If you'd read my post you'd see that I was *not* referring to
different LUL gatelines, but to the distinction between the LUL
gatelines at KXSP and the NR gateline at St Pancras (same goes for the
NR gatelines at Kings Cross for that matter).

In other words, if you're collecting a top-up/ refund/ whatever from
KXSP LUL, then it won't be available for collection at St Pancras NR
(i.e. the Thameslink gateline) or King's Cross NR (i.e. any of the
gatelines leading to the NR platforms at King's Cross).

[Found my email now}

*Date:* Tue, 7 Dec 2010
I ve processed a refund of 0.45 for you at Kings Cross underground
station, it will load at any underground entrance you use there,
from 30 November-7 December. Just touch in and make a journey as
normal; the money will automatically go onto your card as you make
a journey and pass through the ticket-gates.

I realised today that I didn't enter the tube at King's Cross last
night as expected. The disrupted East Coast timetables led to a
later arrival and I decided to use my bus pass to get to Putney
rather than the tube.

However, I was pleased to find that the credit seemed, somewhat to
my relief, to be applied to my Oyster card when I exited at King's
Cross StPancras this afternoon.

Eh?
All that happened on that occasion is that you picked up the refund at
KXSP LUL when you exited there (on & Dec) - perhaps the email from
Oyster customer services isn't crystal clear but collecting Oyster top-
ups/ refunds/ whatever can be done either when entering or when
exiting a station (i.e. either when starting or ending a journey).

Can't help but feel you've rather missed the pertinent points being
discussed here Colin!

I wasn't using Oyster on NR of course and neither is Roland. I have to
admit being somewhat puzzled that LUL should offer pickup at an NR
gateline. I rather assumed they meant one of theirs.

--
Colin Rosenstiel