London Banter - View Single Post - Super-Off Peak Day Travelcards from Cambridge

Michael R N Dolbear · February 28th 11, 08:27 PM posted to uk.transport.london

wrote

I bought an NXEA version today to go to Heathrow to meet my aged
mother
returning from afar.

It worked fine on NR and on LU at Tottenham Hale and Heathrow T5. But
at
Putney (SWT) it was rejected with code 122. I queried this with staff
who
said "it's Super Off Peak", at which point I recalled a similar
problem in
the past at Putney. As a result of the hassle I missed a train and
was
over half an hour later home to Cambridge.

Before I complain to SWT for crap programming of their ticket gates
whose
fault is this actually likely to be - theirs or NXEA's?

It's not clear what SWT restriction on SOP tickets that refusing entry
at a Putney barrier was trying to enforce.

Surely this cannot have been before 11 am ?

--
Mike D