London Banter - View Single Post

[email protected] · July 13th 11, 08:45 PM posted to uk.transport.london

In article , (Mizter T)
wrote:

The Oyster maximum journey time limits are fairly generous - I
wouldn't generally expect a 'normal' delay on the Tube (of say 20
mins or whatever) to bust them.

Not that generous if you remember the discussion about a journey from King
Cross to Putney via Highbury & Islington, Willesden Junction and Clapham
Junction. :-)

I posted the link to the Tube refund webform in response to a
comment suggesting that the only way of claiming a refund /
compensation for disrupted Tube journey (i.e. under the Customer
Charter) was by telephone - I didn't claim it dealt with wider
Oyster charging issues.

Sorry, my confusion there.

--
Colin Rosenstiel