On 17/07/2011 12:27, 1506 wrote:
On Jul 17, 11:56 am, Paul wrote:
On Sun, 17 Jul 2011 01:29:17 -0700 (PDT),
wrote:





On Jul 17, 12:09 am, Paul wrote:
On Sat, 16 Jul 2011 13:51:36 -0700 (PDT),
wrote:

On Jul 16, 1:29 pm,
wrote:
On 15/07/2011 15:21, 1506 wrote:
The performance of the Metropolitan Line Vs. Chiltern tells a very
different story.

How so?

Chiltern's level of comfort, PIS, punctuality, et al, far exceeds LU's
on the London Amersham route.

Based on what evidence and over what time period please?

Haha, I have been familier with the route on and off almost all of my
life.

[snip]

So, in short, your own opinion based on using the services. Hardly a
statistically reliable comparison given you set out the proposition
about "performance" and then yatter on about Marks and Spencers,
toilets and relative comfort of the stock.

As LU is a Metro and Chiltern most definitely is not then the basis of
your comparison is flawed and does not relate to the usual performance
parameters like reliability, punctuality, availability of facilities.
Oh and Baker Street does possess Gents and Ladies loos before you say
"facility" equals "toilets". If you were unaware of this fact then
your ability to compare operators is not exactly very good.
--
Passenger experience, of rolling stock comfort, information,
amenities, and treatment by staff, is REAL passenger experience.

Spout stats all you like. But ask a customer whether he, or she,
would prefer to travel from Marylebone, or Baker Street to Amersham,
other things being equal he, or she, will choose Marylebone. Now if
said parson is alighting from the Circle Line, or has travelled from
Aldgate, then other things are not equal. He or she, regards it as a
suburban journey.

Metro stock has limited use beyond Harrow, and no place beyond Moor
Park/Watford.

I know it is hard for operators to understand, but passenger
experience is all that really counts.

Get out more, and travel in the real world.

But avoid Spain and Portugal if you don't like metro-style and
tiolet-less trains being used on some very long journeys (1 or even 2
hour+).

--
Arthur Figgis Surrey, UK