Chaos at Hayes & Harlington - as new C.I.S. mis-informs pax
On Wed, 24 Aug 2011 09:54:41 -0700, CJB wrote:
You couldn't make this up. The new c.i.s. has been up and misinforming
passengers for over two weeks - and nothing is being done to correct the
system.
Could the problem here be being caused by users who don't understand the
difference between "Arrivals" and "Departures".
11:23 arrival from London Paddington on P3, departs at 11:23 for Heathrow
Airport
11:25 arrival from Reading on P4, departs at 11:26 for London Paddington
11:31 arrival from London Paddington on P3, departs at 11:32 for Reading
etc etc etc
Looks to me as if the two displays are pretty much in total agreement
about what trains are arriving from where, on which platform, and then
departing to where.
Rgds
Denis McMahon
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