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Old September 8th 11, 06:06 PM posted to uk.railway,uk.transport.london
CJB CJB is offline
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First recorded activity at LondonBanter: Jun 2007
Posts: 275
Default HConn Service Curtailed - Leaving Passengers Stranded

On Sep 8, 3:34*pm, "Mizter T" wrote:
"CJB" wrote:
[...]
On Sunday afternoon / evening (4-9-2011), signalling problems at
Airport Junction and ensured the curtailment of Heathrow Connect
services into/out of the Airport (cable theft?)


* the Heathrow Connect was dumping passengers (many with luggage) on
bay platform 5 with instructions - clearly displayed on the dot matrix
signs for platform 4 that they should get to Heathrow on the 140 bus
AT THEIR OWN EXPENSE; passengers had already paid over £6 to go from
HE&H to LHR for tickets which they couldn't use.


* no arrangements had been made with Metroline to accept HConn tickets
on the 140 to Heathrow


Genuine question - do you know for certain that no arrangements were made to
pass HC tickets on the 140 bus? You confidently assert this was the case,
but don't provide anything in the above post to back that up - did you ask a
bus driver, for instance?


I do KNOW that this was the situation because the dot matrix signs
specifically stated this, AND the t.v. screens in the foyer also
stated this.

http://www.flickr.com/photos/chrisjb...57627384806727

"Customers at there [sic.] own expense [may catch the 140 bus to
Heathrow from outside the station]"

Then when I caught the 140 to go home, passengers for Heathrow - some
with heavy luggage - had to pay for the journey.

CJB.