On Thu, 8 Sep 2011 11:06:20 -0700 (PDT), CJB
wrote:

On Sep 8, 3:34*pm, "Mizter T" wrote:
"CJB" wrote:
[...]
On Sunday afternoon / evening (4-9-2011), signalling problems at
Airport Junction and ensured the curtailment of Heathrow Connect
services into/out of the Airport (cable theft?)

* the Heathrow Connect was dumping passengers (many with luggage) on
bay platform 5 with instructions - clearly displayed on the dot matrix
signs for platform 4 that they should get to Heathrow on the 140 bus
AT THEIR OWN EXPENSE; passengers had already paid over £6 to go from
HE&H to LHR for tickets which they couldn't use.

* no arrangements had been made with Metroline to accept HConn tickets
on the 140 to Heathrow

Have Metroline got the authority to do so anyway ? I would have
thought that the arrangements would have to be made with TfL and if so
might not be limited only to the 140 which probably could not by
itself provide an adequate alternative.
snip