CJB wrote on 09 September 2011 19:24:32 ...
On Sep 8, 10:05 pm, "Richard wrote:
wrote on 08 September 2011 13:21:34 ...

Despite numerous emails to First Great Western and Network Rail the
chaotic situation at Hayes and Harlington prevails - nay - was
actually worse on Sunday evening (4-Sep-2011), all day Monday, and
most of Tuesday.

[snip]

Issues of concern about the mismanagement of Hayes& Harlington and
the disruptions caused at the weekend, remain ignored from FGW,
Network Rail and BAA (who own HConn).

You might like to alert London TravelWatch to this appalling service in
view of the lack of reaction from other companies.
http://www.londontravelwatch.org.uk/...ial_complaints

Thank you - I have done so, and its also its on FixMyTrain.com

But BAA never respond to complaints either from airline passengers,
HEX / HConn passengers or local residents (about noise, pollution,
etc.).

Not true. They always reply to me on noise matters. If you switch off
Rant Mode, it might help.
--
Richard J.
(to email me, swap 'uk' and 'yon' in address)