On Thu, 29 Dec 2011 13:57:00 +0000, Roland Perry
wrote:
Why are the staff taking trains from one terminal to another? If
their
job requires moving around the airport I'd expect the employer to
provide an [airside] alternative.

Plenty of staff don't work airside. And they might arrive on a bus
to the central bus station and need to make a connection.

Not everyone going to/from LHR uses HEx or a taxi. I've always
thought the free travel zone was aimed at that.

Neil

--
Neil Williams, Milton Keynes, UK