In message , at
15:28:28 on Thu, 29 Dec 2011, Neil Williams
remarked:
Why are the staff taking trains from one terminal to another? If
their
job requires moving around the airport I'd expect the employer to
provide an [airside] alternative.

Plenty of staff don't work airside. And they might arrive on a bus to
the central bus station and need to make a connection.

If it's their regular place of work wouldn't they get a bus direct to
the appropriate terminal?

Not everyone going to/from LHR uses HEx or a taxi. I've always thought
the free travel zone was aimed at that.

The ones who arrive by car at the wrong terminal need accommodating,
there's no denying that.
--
Roland Perry