In message , michael adams
writes
wrote in message
...
On Tue, 7 Feb 2012 13:41:04 -0000
"michael adams" wrote:
As expected, the ticket machines wouldn't accept cash.
Perhaps I'm just an optimist but I had assumed they'd worked.
Eh ? You just posted this -
"As usual ticket machines not accepting cash so go to ticket window:"
In an ideal world "everything would work", "everyone would agree
with everybody else". "there would be enough of everything
to go round", and everybody would be happy" blah blah blah.
But life's not like that, is it ?
In such circumstances, unless you're stony broke and have no choice
in the matter, going anywhere with just £4.80 in cash in your
pocket is just dumb.
Thank you. I rarely carry any more than £1 in cash and very often
nothing at all.
Whatever the circumstances.
As above.
You're aware of a notice saying that the ticket office clerk
couldn't accept less than £5 for Oyster top ups.
Actually I wasn't until he pointed to the tiny notice because I hardly ever
top up using small amounts of cash at the ticket window.
You're also presumably aware of the fact that this applies to all Oyster
Top-Ups made at ticket offices however funded.
You presume wrong.
to yourself, you still decided leave the house with only £4.80 in
cash.
Leaving home with £4:80 sounds like spare change, so why not?
Well since I only need to make one journey and I had enough money I assumed
it would be quicker to pay by cash but Johnny Jobsworth
Johnny Jobsworth - i.e somebody with a job he/she needs to hold onto,
in order to put a crust on the table. Unlike yourself and Esther Rantzen.
Esther Rantzen regularly got top ratings and so had no fear of losing her
job. What's your excuse I wonder ?
Esther Rantzen is a hypocrite. She made a pile out of running down
firms that chase you to get you to make a claim. Now she advertises
for the same firm.
That £4.80 cash sounds mighty suspicious to me. Some sort of daily allowance
maybe ?
Kids with pocket money or young people on the dole, or indeed anyone on
basic wage needs to ration their daily allowance otherwise the wouldn't
get through the week with food, paying the rent, eating and heating the
house etc.
had other ideas.
So he ended up causing what the rule he was following was designed to
prevent.
I'm fairly sure the irony was lost on him however.
And this is somehow all LU's fault.
There is no good reason that I can see other than sheer awkwardness if
there is no queue.
Not somehow, its precisely LU's fault - not having working machines and
instigating a stupid rule. If the rule was any top-ups under 5 quid must be
cash only then fair enough , but to ban ANY top-ups under 5 quid at the
window is just bureaucracy taken to adsurd limits.
If window clerks aren't allowed to use their discretion, they might as
well be replaced by machines which when they fail gives you a free trip.
Find something in Tesco wrongly marked, pay for it, then take it to the
customer services, you'll get a full refund and keep the product, that's
how customer service should work.
No it isn't. It saves Guardian reading tickets clerks from having
to agonise for minutes on end over whether to use their discretion
in particular circumstances.
In any case if your attitude on this NG is in any way typical of
your approach to LU staff, then I'd be surprised if any would ever
be tempted to show you any discretion under any circumstances.
If you're easily upset or annoyed at other people then you shouldn't be
working with the public but in another job.
So you'd stil be moaning, whatever the rule.

--
Clive