Am 13.02.2012 22:32, schrieb Bruce:
what is meant by "post office queueing" in this context?

The Royal Mail has undertaken a redesign of its branches. Instead of
queuing in a line, you take a number from a machine for the type of
service that you require and approach a counter when your number is called.

That's happening in only a very small number of branches, mainly
former Crown offices. Most other POs still use a queueing system.

Taking a number is also a form of queuing, just the sequence of the
items on the queue is controlled by numbers instead of persons standing
one behind the other.


Cheers,
L.W.