London Banter - View Single Post

Robert Neville

d wrote:

Hand cash over - walk out. If you can do that faster with a credit
card then I'd be interesting in hearing your technique.

Except it doesn't work that way. What usually happens is that customer stands
there with a blank look until all items are rung and total is available.
Customer then proceeds to fumble through wallet/purse, looking for correct
number of notes, and that last coin or two that they know is there somewhere.
Cashier eventually takes cash, recounts it and enters amount tendered in
register. Cashier then spends 30 seconds trying to figure the appropriate number
of each bill and coin to make up the amount shown on the display. Cashier hands
change back to customer who proceeds to count it, eventually giving up on the
higher math involved and drops change on floor. Eventually customer collects
things and self and moves out of the way.

Contrast that with customer paying by card, who within certain parameters,
doesn't care what the total is, pulls card out while cashier is ringing order
and hands card to cashier as soon as order is totaled. Cashier swipes card,
hands card and receipt back to customer who proceeds on his or her way.