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Oyster complaints
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March 12th 12, 11:43 AM posted to uk.transport.london
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Oyster complaints
In article ,
(David Cantrell) wrote:
On Sat, Mar 10, 2012 at 08:36:05PM -0800, Jack wrote:
On Mar 11, 1:11=A0am, wrote:
There is a place reserved in the lower regions of hell for whoever
designed the Oyster card.
I'm not convinced that it was designed. All of the problems people have
with it are fairly obvious results of how it is supposed to work. If
anyone had designed the system, they would have thought of these things.
1) Refunds are never available at the gates on the same day; this
should have been explained to you during the phone call. As per
online pay as you go purchases, the refund is available at the gates /
validators from the next day for a total of 8 days.
Only eight days? Sucks for people who don't use Oyster that often, or
normally only use it on buses. How do the rest of us get our refunds?
I got one into my bank account.
--
Colin Rosenstiel
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