On Tue, 21 Aug 2012 16:30:47 +0100
eastender wrote:
Any idea why the NLL frequency is much lower than the ELL? The ELL is a
very handy service in my view - I rarely have to wait as long as 5 mins
at Dalston J. But I used the NLL yesterday morning at about 10.30 am
and it had a 10 minute service interval, and the trains are more
crowded anyway.

Its probably like most service industries in britain - they don't strive to
run a good service, they run a service just above the level at which there
would be mass complaints. Its why you go into a supermarket and see long
till queues and 10 tills closed for no good reason (lack of staff? I doubt
that) or you go into a post office or bank and 1 in every 3 counters is
closed. Why install all those counters in the first place? Who knows. Its
the same with the railways - they could run a decent service but its easier
and more profitable to run an average to poor one and collect the same revenue.

B2003