" wrote:

How exactly are they unfriendly?

Change is not given, and notes are not accepted. This results in people
having to amass quarters and having to overpay.

Better to get most of the ticketing off the bus so the full service of
assistance and change giving can be offered to the few remaining cash
payers, as it's normally through either necessity or through being a
clueless tourist, or simply no alternative outlets nearby being open.

Neil
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Neil Williams in Milton Keynes, UK. Put first name before the at to reply.