On 22/11/2012 16:39, Portsmouth Rider wrote:

Absolutely. Same sort of thing happens on Rail Replacement trips...
passengers want to be let off all over the place, when the contract is for
either actual railway station forecourts, or suitable SPECIFIED bus stops on
the main road nearby. I've actually had passengers forcing the emergency
door at traffic lights. And once you allow one passenger a unspecified stop,
they all want one - when you have to get the bus (and through passengers) on
to the station where the train set has been nailed together again, with the
minimum of delay.....

Isn't that just the cultural split between passengers, who are doing the
journey as a means to an end, and the operator, who sees the journey as
an end in itself?

I've been on replacement buses where the driver has asked if anyone does
actually wants to go to a particular station itself, or can the bus drop
off on the main road/village centre/etc to save a slow trip along a
narrow dead-end lane to the station and back.
--
Arthur Figgis Surrey, UK