In uk.transport.london message bYGdnfZVAsq0yDPNnZ2dnUVZ7tmdnZ2d@brightv
iew.com, Thu, 22 Nov 2012 16:39:21, Portsmouth Rider
posted:


Absolutely. Same sort of thing happens on Rail Replacement trips...
passengers want to be let off all over the place, when the contract is for
either actual railway station forecourts, or suitable SPECIFIED bus stops on
the main road nearby. I've actually had passengers forcing the emergency
door at traffic lights. And once you allow one passenger a unspecified stop,
they all want one - when you have to get the bus (and through passengers) on
to the station where the train set has been nailed together again, with the
minimum of delay.....

An intelligent Rail Replacement system would have, defined in the
contract, a limited number of additional non-railway-station stops, at
existing major transport interchanges, where such existed on the best
route from station to station or another route almost as good. The
stops would be chosen to maximise the expected overall customer
satisfaction.

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