On 7 Jan, 15:53, "R. McGeddon" wrote:
On 07/01/2013 12:24, 77002 wrote:

Other than speed the Overground is great system. What is the
problem?

The rude and unhelpful staff at South West Trains?

SWT, nor their parent, operate the London Overground network.

I went to Bracknell station yesterday (about 14:15) to buy a ticket to
London Waterloo for today, but the machine informed me that it would not
sell tickets for tomorrow until after 15:00

I had no idea the Overground had reached Bracknell.

So I got in the (long) queue for the only open counter.

15 minutes later, I was number two in the queue when the attendant (Paul
Carter, Shift Leader, according to his badge) announced that he was
closing, and that anybody remaining in the queue would have to buy their
ticket from the machine.

The guys in front walked away, so I explained to Mr Carter that the
machine wouldn't give me the ticket I needed.

"Tough" he replied, and pulled down the blinds.

So you reported the SoB to SWT, right? I am sure they will apologise,
and maybe make amends. He might be reprimanded. I doubt they would
sack the SoB, the RMT would not be happy.

Surely it is fixable?

Of course - when they legalise euthanasia.

They already do it to babies.