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Old January 5th 14, 11:38 AM posted to uk.transport.london
tim...... tim...... is offline
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First recorded activity at LondonBanter: Nov 2011
Posts: 137
Default Oyster refund at LRH


"Steve Fitzgerald" ] wrote in message
...
In message , tim......
writes

I can't see that being a reason why people don't use them. No-one would
except that to be the result.

I don't use them because I can't be sure that the damned thing is going to
give me a receipt. Even if it doesn't tell you beforehand that it is out
of paper (ISTR that they do that) the process may fail at the point of
receipt production - and I have had that happen during one of the very
limited occasions where I had to use an automatic pump, so it isn't just
me being paranoid about an unlikely occurrence


I've had that happen too, and then one of the staff explained to me that
you can go to any other pump on the site and use the 're-print receipt'
facility and get your receipt, even if the pump is nominally out of
service. It's always worked for me since.

Of course not many people know this.


when I went into the "shop" to complain I got told "tough - nothing you can
do about it now!"

this wasn't in the UK

tim