On 25/01/2014 07:57, Roland Perry wrote:

In message , at 15:12:35 on Fri, 24
Jan 2014, tim...... remarked:
[...]
I think 8 or 9 "gateway" stations will have fully functioning TOs

One of which is Heathrow. Noticing (as I do) the mega queues at KX
and Victoria, even at the most obscure off peak times, they will
undoubtedly be included, but apparently not all of the Mainline
termini will

There's going to be an office at Kings Cross (well, St Pancras actually)
dispensing advice, not sure there will be a ticket office too.

There already is.


When I was last at Euston I noticed there was an 'advice' centre on the
concourse, which may be a prototype for such things.

That's always been there (FSVO always).


I'm not sure how
much the peripatetic staff with iPads will be able to do.

Not sue what they are supposed to do. I doubt actually issuing
tickets is on the remit

Dispensing advice, a bit like the 'Olympic ambassadors' I presume.