Oyster: still an unreliable rip-off
On Friday, 18 April 2014 16:56:11 UTC+1, David Cantrell wrote:
TfL, despite knowing my email address because that's what I use to sign
in to their website to make sure they haven't ripped me off, couldn't be
bothered to notify me. I only know about the unresolved journey because
I don't trust Oyster and went and checked.
Perhaps the guy who is paid to monitor your usage was off for Easter.
I didn't see any option on the website for "refund my credit
card" or "send me a cheque", they just blithely assume that I use Oyster
all the time
They probably mentioned your case in the Thursday-night meeting at Pier Walk. Almost certainly they discussed sending cheques and refunding credit cards and probably a dozen other options.
We won't know how they reached their decision until 2064.
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