London Banter - View Single Post - Oyster: still an unreliable rip-off

Peter Smyth[_2_] · April 28th 14, 06:23 PM posted to uk.transport.london

David Cantrell wrote:

On Thu, Apr 24, 2014 at 01:26:55AM -0500,
wrote:

Go through a gate that opens in front of you and discover the touch
hasn't been registered, giving an unresolved journey. My wife got
two out of two from King's Cross to Westminster and back in 2011.

That's happened to me twice in the last coupla weeks now. The first
time, TfL seem to have needed me to phone them, the second they seem
to have magically worked it out anyway despite it being far less
obvious what I actually did:

Thu 24 Apr
19:06 touch in, Aldgate East, cost: GBP5.10
19:23 touch out, Victoria tube, refund: GBP2.95
19:25 touch in, Victoria NR, cost: GBP2.95
[no touch out]

so my touch out at Thornton Heath went missing. But my journey history
says:

19:06 - ???? Aldgate East to [No touch-out], cost: GBP5.10

Which is apparently the right amount.

No, as you touched in after 1900, the correct fare would be £4.10.

Peter Smyth