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[email protected] · May 6th 14, 03:11 PM posted to uk.transport.london

In article ,
(tim.....) wrote:

wrote in message
...
In article ,
(tim.....) wrote:

"Paul Corfield" wrote in message
...
On Mon, 05 May 2014 13:05:01 -0500,
wrote:

There's clearly been a shed load of propaganda from both sides and I
don't think the public have been given the full facts.

I doubt that the normal travelling public cares

They will however care if they have to queue up for an extended
period at a machine to make a simple transaction because there is a
shed load of people in front of them struggling to complete their
transaction, because the don't know what to do and there isn't enough
staff on hand to help.

I thought the point was to redeploy staff in ticket hall areas and that
one of their activities would be to help in cases like this?

Whatever TfL says there's not going to be one helper per ticket machine

Why would there need to be? The numbers needing advice could well be less
than the numbers previously queueing at ticket offices.

This is why I am an interested party, as an occasional user of the
system I normally top up my oyster at a machine and I don't want to
have to queue up behind a coach load of technophobes!

If you need to visit a ticket office now you already have that
opportunity.

I think you misunderstand

I currently use the machine because all the numpties are in the queue
for the manned counter(s)

If there's no manned counter, I'm going to be behind the numpties

Your experience of numpties is different from mine then. IME SOD's law is
that they are always in the one queue I /have/ to join.

--
Colin Rosenstiel