On Tue, May 06, 2014 at 04:56:56PM +0200, tim..... wrote:
wrote:
I thought the point was to redeploy staff in ticket hall areas and that
one of their activities would be to help in cases like this?
Whatever TfL says there's not going to be one helper per ticket machine

True, but there will still be more helpers per customer.

This is why I am an interested party, as an occasional user of the
system I normally top up my oyster at a machine and I don't want to
have to queue up behind a coach load of technophobes!
If you need to visit a ticket office now you already have that
opportunity.
I think you misunderstand

I currently use the machine because all the numpties are in the queue for
the manned counter(s)

If there's no manned counter, I'm going to be behind the numpties

Unless you use auto-topup.

--
David Cantrell | top google result for "internet beard fetish club"

Blessed are the pessimists, for they test their backups