"David Walters" wrote in message
...
On Tue, 24 Jun 2014 22:48:42 +0100,
wrote:
Speaking of contactless technology, is anybody else here on the pilot
programme?
Yes.
If so, then what has your experience been of dealing with TfL staff?
Mine has been that they don't have a clue about the pilot programme.
I've only been inspected once which was on the DLR. The member of staff
didn't appear to know what to do but moved on to the next passenger
after seeing my pilot membership card.
Great isn't it.
I would have thought that having the trial was as much about making sure
that the correct process are in place for inspecting pax who claim to have
paid, as making sure that the back office adds up the fares correctly.
Otherwise when it goes live, people are just going to be able to flash their
contactless CC at the inspector and he is going to be stuffed.
I appreciate that you have the membership card, but that ought be a back up
if he tries to check and it doesn't work (and the fact that it didn't work
is flagged - for fixing). But not as the only check.
tim